Frontline Support Services - Helping individuals Succeed
Director - Service Manager
compliance & contracts manager
Director- operations manager
Lata founded FSS in 2022 with a vision to branch out on his own and explore new opportunities. Originally from Wellington and later settling in Innisfail, Lata now proudly calls Cairns home. He is deeply involved in the local footy community and is well-known for his strong community ties. With a genuine passion for helping people and sup
Lata founded FSS in 2022 with a vision to branch out on his own and explore new opportunities. Originally from Wellington and later settling in Innisfail, Lata now proudly calls Cairns home. He is deeply involved in the local footy community and is well-known for his strong community ties. With a genuine passion for helping people and supporting those in need, Lata brings both heart and energy to his work — and remains very much a big kid at heart.
Director- operations manager
compliance & contracts manager
Director- operations manager
Julia brings a strong wealth of knowledge in both the NDIS and Aged Care sectors. With a passion for advocating for vulnerable individuals, she champions independence, empowerment, and ensuring people have a voice in the supports they receive. Julia takes a holistic approach and is committed to delivering quality care. Outside of work, s
Julia brings a strong wealth of knowledge in both the NDIS and Aged Care sectors. With a passion for advocating for vulnerable individuals, she champions independence, empowerment, and ensuring people have a voice in the supports they receive. Julia takes a holistic approach and is committed to delivering quality care. Outside of work, she enjoys spending time with her children and soaking up the coastal lifestyle at the beach.
business manager/ L & D
compliance & contracts manager
compliance & contracts manager
Jade is our energetic and bubbly Business Manager, passionate about learning and development, supporting and protecting staff, and making work fun. She brings enthusiasm, creativity, and a positive spirit to everything she does. Outside of work, Jade runs her own craft business, Crafty by McKenzie, where she channels her creativity and love for making.
compliance & contracts manager
compliance & contracts manager
compliance & contracts manager
Deborah brings years of experience in the child protection sector, as well as foster and kinship care, and leadership roles. She works closely with the team to ensure compliance across all sectors, combining her expertise with a practical, solutions-focused approach. Outside of work, Deborah enjoys fine dining and getting creative with DIY projects.
compliance officer
senior case manager
senior case manager
Joe works closely with the Compliance Manager to ensure all placements meet regulatory standards. With years of experience in the community sector, including with Aurukun, Joe brings a strong sense of culture, connection, and the importance of working collaboratively to achieve goals. Outside of work, Big Joe enjoys watching footy on the weekends and socialising with friends and family.
senior case manager
senior case manager
senior case manager
Lisa, affectionately known as the “Silent Achiever.” With a genuine desire to help individuals become their best selves, Lisa manages her own residential placements while leading a team of case managers at FSS. A true busy bee, she works tirelessly to achieve positive outcomes for all young people and participants. Outside of work, Lisa
Lisa, affectionately known as the “Silent Achiever.” With a genuine desire to help individuals become their best selves, Lisa manages her own residential placements while leading a team of case managers at FSS. A true busy bee, she works tirelessly to achieve positive outcomes for all young people and participants. Outside of work, Lisa enjoys travelling, and spending time with her dog and partner.
case manager
senior case manager
case manager
Darnell is a Case Manager with extensive experience working in the field. Having worked his way up, he now oversees residential care placements alongside managing individual support packages. Darnell brings dedication, practical knowledge, and a hands-on approach to supporting participants. Outside of work, he enjoys footy and spending quality time with his family and friends.
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case manager
senior case manager
case manager
Sione is a Case Manager who migrated from Auckland, to provide better opportunities for his sons. With a background in leadership, including pastoring, Sione began his career as a youth worker and quickly progressed to overseeing multiple residential placements. A strong advocate for the young people at Frontline, he is a trusted ear for
Sione is a Case Manager who migrated from Auckland, to provide better opportunities for his sons. With a background in leadership, including pastoring, Sione began his career as a youth worker and quickly progressed to overseeing multiple residential placements. A strong advocate for the young people at Frontline, he is a trusted ear for both colleagues and participants. Outside of work, Sione is a devoted family man who enjoys socialising with loved ones and coaching on the sidelines.
business coordinator
business coordinator
business coordinator
Michael is our Business Coordinator, beginning his journey on the ground as a support worker. With experience across a variety of behaviours and disabilities, Michael developed a deep understanding of FSS before transitioning into the office. He now works closely with the management team to ensure smooth operational delivery across the
Michael is our Business Coordinator, beginning his journey on the ground as a support worker. With experience across a variety of behaviours and disabilities, Michael developed a deep understanding of FSS before transitioning into the office. He now works closely with the management team to ensure smooth operational delivery across the business. Michael loves connecting with people, socialising, and spending time outdoors.
